Last Updated: November 2025
Cyber and Sons built the TCM Clinic Aid app as a commercial app. This SERVICE is provided by Cyber and Sons and is intended for use as is.
This page is used to inform users regarding our policies with the collection, use, and disclosure of personal information if anyone decides to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at TCM Clinic Aid unless otherwise defined in this Privacy Policy.
For a better experience while using our Service, we may request that you provide us with certain personally identifiable information, including but not limited to:
Local Storage: Most data is stored locally on your device and is not automatically transmitted to our servers. This includes your TCM reference data, personal notes, favorites, and app preferences.
iCloud Synchronization: If you choose to enable iCloud synchronization through our backup features, certain data (such as favorites, notes, and preferences) may be synced with Apple's iCloud service to enable backup and cross-device access. This is optional and can be disabled at any time through the app settings.
The app uses third-party services that may collect information used to identify you. These services operate independently and have their own privacy policies.
The TCM Clinic Aid iOS app uses the following third-party services, each with their own data collection and privacy practices:
CocoaPods Dependencies: The app uses several open-source libraries for UI and utility functions:
These libraries are open-source and do not collect personal data. They are used solely for UI rendering and do not transmit any information to external servers.
Note: Firebase analytics and crash reporting are currently disabled in this app and are not active.
Each active service has its own privacy policy, and we recommend reviewing them to understand how your data may be processed by these third parties.
TCM Clinic Aid offers optional in-app purchases including premium content and features. Payment processing and subscription management is handled through:
We do not directly access or store your payment information. All payment data is processed securely by Apple according to their privacy policy. Your subscription status, purchase history, and entitlements may be stored locally on your device, in iCloud (if enabled), and on Qonversion's servers for access control and license verification purposes. Qonversion operates independently and has its own privacy policy that you should review.
TCM Clinic Aid offers optional iCloud backup and synchronization features:
These features are optional and can be enabled or disabled at any time through the app settings. You maintain full control over what data is synced and can delete backup data through your device's iCloud settings. Apple's iCloud is encrypted in transit and at rest.
When you use our Service, if an error occurs in the app, we collect data and information (through Firebase) on your device called Log Data. This Log Data may include:
This log data is used to diagnose problems, improve the app, and fix bugs. Log data collected through Firebase Crashlytics is typically retained for 90 days.
We retain different types of data for different periods:
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at support@cyberandsons.com with your request. We will respond within 30 days.
TCM Clinic Aid uses Firebase Analytics and Firebase Performance Monitoring to:
Firebase may collect information about your app usage including device type, operating system, app version, and performance metrics. You can control data collection preferences through your device settings.
We value your trust in providing us your personal information, and we are striving to use commercially acceptable means of protecting it. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable. We cannot guarantee absolute security, but we implement industry-standard security practices to protect your data.
Security measures include:
This Service may contain links to other sites and services operated by third parties. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites before using them. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These Services do not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately so we can take the necessary action.
Users aged 13-18 should note that some features (such as iCloud synchronization or account creation) may require parental consent. Please review this policy with your parents or guardians.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. These changes are effective immediately after they are posted on this page. Continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy.
Your information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States (via Apple's iCloud servers). These countries may have data protection laws that differ from your home country. By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
If you are located in the European Union, United Kingdom, Switzerland, or other jurisdictions with similar data protection laws, you have additional rights including:
To exercise these rights, please contact us at support@cyberandsons.com. We will comply with all applicable data protection regulations.
If you have any questions, concerns, or suggestions about our Privacy Policy or our privacy practices, please contact us:
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
While Firebase Authentication is available as a framework in this app, we currently do not use it for user authentication. User data is stored locally on your device and optionally synced through iCloud.
This privacy policy was last updated in November 2025 and is applicable to TCM Clinic Aid (iOS) version 2.5.0 and later.